I noticed multiple service providers on the literature, which one should I choose for my business?
The city cannot recommend a particular service provider over another one. Each provider brings unique services and capabilities to the network. Businesses are encouraged to shop around and evaluate service provider plans and pricing. A business might find using several providers may make sense for their business. An example, one provider for voice, another provider for Internet, and a third business for security or data storage off site. On the other hand, and single provider may offer a good package for the business and a single bill makes sense. The flexibility of the network and the open access model the city is following lets individual businesses tailor a plan for their particular needs.

Show All Answers

1. Is the city offering any special deals on the pricing of the drop?
2. My business currently is under contract with a provider can I still install the drop for future services?
3. I noticed there are different sized drops, which drop do I need for my business?
4. Can I pay for my drop now? And where do I go to get that started?
5. I noticed multiple service providers on the literature, which one should I choose for my business?
6. Who will pay for my services?
7. Who do I call if I have problems with my service?
8. How quick can the drop be installed at my business?
9. Why do I have to sign a form allowing the city to be on my property?
10. What is bandwidth?
11. How much bandwidth – or information delivered by bandwidth – do we need?
12. What about other kinds of data?
13. Can’t copper carry high bandwidth?
14. What about wireless? I hear it can provide 54 mbps.