Who do I call if I have problems with my service?
If you experience issues and problems with your service, you would call the service provider that is providing that service. The service providers will have a local phone number to call for issues relating to their service.

Show All Answers

1. Is the city offering any special deals on the pricing of the drop?
2. My business currently is under contract with a provider can I still install the drop for future services?
3. I noticed there are different sized drops, which drop do I need for my business?
4. Can I pay for my drop now? And where do I go to get that started?
5. I noticed multiple service providers on the literature, which one should I choose for my business?
6. Who will pay for my services?
7. Who do I call if I have problems with my service?
8. How quick can the drop be installed at my business?
9. Why do I have to sign a form allowing the city to be on my property?
10. What is bandwidth?
11. How much bandwidth – or information delivered by bandwidth – do we need?
12. What about other kinds of data?
13. Can’t copper carry high bandwidth?
14. What about wireless? I hear it can provide 54 mbps.